Wednesday, May 16, 2012

X-CHANGING INFORMATION and COLLABORATION EVENTS

Laser Lights, Music, Fireworks - make the event come alive
I feel somewhat inspired to write, having been away so long, about something totally different.  I've spent some weeks now away from the usual thought processes on technology, and now have been involved in an X-Change event in South Africa, a holiday vacation in Paris, and a sales kick-off for the North American region.  All these things are the normal aspects of life for product managers in our company.  Apart from the gruelling nature of fighting over budgets each year, we, as product managers, then go on the road, usually in April May to try to explain strategy and product direction to the people who have to take the products to market.

Still - not sure how much to say about either event, except that both were in my view very well done and very enthusiastically received by their audience.  X-Change was held at Sun City, and the NA Sales Kickoff in Orlando.  Both these hyper-real worlds just happen to have a great location, great views, big meeting spaces and are really perfect for these kind of events, with around 400 or so participants.

Of course we are used to the now common fact that mostly we all know each other, and we see each other every year.  I struggle to remember names associated with faces, particularly since I meet most around once per year.  We are a team though and I probably am copied on, and copy most of my colleagues and friends on one at least of the thousands of emails written and maybe trashed throughout the year.  Others must have a tough time too, which is why we all wear nametags in big print 'round our necks.

Invensys is a large company, but what makes the company is it's collection of people who work through issues and create a kind of cameraderie.  Remember we all came from differently branded and typed companies long back, and through a process of amalgamation and cost reduction over time, have merged into a great company with a great future.  All the while retaining the key brands of products which go to form the portfolio of solutions we need for our customers in the market.

A gladly meet the press and pr people who turn up at these events, and who ask me when I am going to write the new new article of the thing we need to talk about... remember ?

I gladly meet the account managers which have struggled to handle customers, for which things have or have not worked out so well. I am surprised and sometimes really happy that people in far flung countries have managed to solve and resolve issues with the minimal help, that I or anyone could provide.

It's not all discussion at these events.  A big part of the psychology of the events is the entertainment mixed with the educational and directive content we provide.  In some cases there are fireworks and dancing girls, and in others a band playing with live karaoke.  Entertainment involving dancing music and fire seems to date back to the stone age, and carries on today.

You know, even from way back people used to say, what happens in Vegas, stays in Vegas, but I believe that these events do have a lasting effect on the ability and nature of collaboration throughout the year.

So now I am back in my home office far from the people and the fireworks.  I made a lot of new friends and relationships and hope I didn't burn too many or say too many tough things for people [which happens at times].


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